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Legal

Acceptable Use Policy

This policy sets out what customers and their users may not do with the Aurex ERP service.

Last updated: 5 October 2026

This policy is a draft pending legal review. It may change before it is finalised. For questions, please contact us.

You must not

  • Use the service for anything unlawful, including fraud, tax evasion or issuing false invoices
  • Upload malware, or attempt to gain access to accounts, companies or systems you are not authorised to use
  • Probe, scan or test the security of the service without written permission from Aurex
  • Overload the service, for example with automated requests far beyond normal use
  • Share sign-in credentials between people, or resell access without an agreement with Aurex
  • Store content that infringes others' rights or that you have no right to process

Tax and e-invoicing submissions

Invoices submitted to tax authorities through Aurex are submitted in the customer's name using the customer's credentials. The customer is responsible for the accuracy of the data it submits.

If this policy is breached

Aurex may suspend access that puts the service, other customers or third parties at risk, and will contact the customer to resolve the issue where it can.

Reporting misuse

To report misuse or a security concern, contact us through the contact page.

Talk to the Aurex team

Tell us how your business runs and we will show you Aurex with your own processes.