Capability
Send invoices, reminders, and alerts through WhatsApp workflows.
Module detail page
WhatsApp Communication Center
Automate WhatsApp communication for reminders, document delivery, and service updates.
What this module covers
Capabilities that match the real workflow
Capability
Trigger outbound messages from operational events and due dates.
Capability
Manage delivery or queue states with a consistent audit trail.
Capability
Pair conversations with customer support and follow-up automation.
How teams use it
A practical flow from setup to daily execution
01
Step 1
Trigger a reminder when a payment or action becomes due.
02
Step 2
Dispatch a document or note once the related business event occurs.
03
Step 3
Use chatbot-style follow-up to keep customers informed and engaged.
Why it matters
Outcomes teams can actually feel
Business result
Faster customer follow-up.
Business result
Less manual chasing for invoices and notifications.
Business result
A more connected support and operations experience.
Frequently asked
Common questions about WhatsApp Communication Center
Can messages be triggered automatically?
Yes. Communication can be driven by queue-backed events and business triggers.
Can the module be used for support conversations?
Yes. It can be tied into support and customer-response workflows as part of the broader ERP experience.
Related modules
Explore neighboring capabilities
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